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How do you define good customer service? Does that simply mean the satisfactory marketing and sale of a product or service to a customer or does it mean something else? Is providing good customer service D.J. Chark Jaguars Jersey , good enough?


In these days of below average customer service, you may think providing good service will set you apart from the pack. Well, I am here to tell you that nothing less than exemplary service will help you succeed. By incorporating the ?wow? factor into every successful sale, you will achieve greater profits and better customer satisfaction.


To achieve the ?wow? factor, you must be honest Courtland Sutton Broncos Jersey , knowledgeable, friendly, professional and deliver on your promises. Do not over promise, but do not under promise either.


In addition, you must be able to provide a high level of service to everyone who comes in contact with your business. If you do Connor Williams Cowboys Jersey , you'll also get more referrals from your satisfied clients.


?Wow? everyone who comes into contact with you and your business. You want people to be blown away by the extraordinary level of service you deliver to your clients. Demonstrate your exceptional level of customer service by showing your generosity through gift giving. Your goal should be to deliver such a high level of service that your clients can't wait to tell their family members, friends and co-workers about your company.


Everyone who comes into contact with your business is a potential client or referrer. Reward those who refer people to you by offering them a gift. Send gifts to all business associates in order to gain favor. This is a great way to build relationships with the people you rely on to do business. Look for a reason to send these people a thank you card along with a gift.


So, what types of gifts should you send? I'll leave that up to your imagination, but here are some ideas to help you get started:



Movie passes
Starbucks cards
Flowers, houseplants
A ticket for a free car wash
Gift candles
Favorite recipes
Gourmet chocolates or gourmet popcorn



Successful sales people always make sure their faithful referrers are regularly and consistently rewarded. Set aside the best rewards for your top referrers. This may include:



Dinner for two at a fancy restaurant
Tickets to the opera or to a rock concert
A gift card
High end fruit or gift basket
Potted plant or flower arrangement
A personally inscribed pen



Yes Christian Kirk Cardinals Jersey , when it comes to gift giving the sky is the limit. The more personal the gift, the more likely it will be remembered and it will serve as a thoughtful reminder to your best referrers the next time someone is in need of your exemplary services.


For more referral generating customer service tips, visit our article directory:


Please feel free to reprint this article as long as the resource box is left intact and all links are hyperlinked.



Offshore testing Computers Articles | June 8, 2005
shoes made. He insists the workmanship can't be matched in the United States, nor can the price. "These are the most comfortable shoes I've ever worn Carlton Davis Buccaneers Jersey ," he said of a pair of leather loafers he had on...


shoes made. He insists the workmanship can't be matched in the United States, nor can the price. "These are


the most comfortable shoes I've ever worn," he said of a pair of leather loafers he had on recently.


Steinberg, who was standing in his office in Noida, a high-tech suburb of New Delhi Calvin Ridley Falcons Jersey , is not in the shoe


business. He believes he's found another product that can be made in India at high quality and low cost: legal


services. His 1 12-year-old company, Intellevate, specializes in intellectual property work. Its staff, about


one-fifth of them lawyers, prepares patent applications and conducts technical research on intellectual


property questions. Among its clients are the legal departments of Fortune 500 companies.


The market for outsourced legal work is expected to reach $163 billion by next year Brian O'Neill Vikings Jersey , and India is positioned


to seize the largest share. The time difference between India and the United States allows for work to be done


overnight, and many people in India's enormous workforce are college-educated and English-speaking.


Intellevate recently placed a want ad for a patent researcher in the Times of India, the leading


English-language daily. The company received 1,700 résumés. "There are 200 million English-speaking,


college-educated Indians and there are not 200 million jobs Breeland Speaks Chiefs Jersey ," Steinberg said. Such a disparity in supply and


demand allows his company to hire credentialed, capable labor, cheaply. "We're not selling shoes," Steinberg


likes to say. "We're selling cobblers."


Puneet Mohey, president of a legal outsourcing company called Lexadigm on the other side of town Bradley Chubb Broncos Jersey , has a more


straightforward pitch: "We provide large-law-firm-quality work at literally one-third the price." Lexadigm's


rates range from $65 to $95 an hour for work that large U.S. firms might bill at $250 an hour or more. Nearly


all the employees at Mohey's company are lawyers.


With outsourcing, those who are not members of an American bar are supervised, and their work vouched for, by


someone who is. "To the extent that what you have them do is legal research for U.S. firms, it's not much


different than having law students do it Braden Smith Colts Jersey ," said George Washington University Law School professor Thomas


Morgan, a scholar of professional responsibility.


Some of the dozen or so outsourcing companies that have sprung up over the last decade in India focus on


low-level paralegal work?keeping track of filing dates and document reviews. But Intellevate and Lexadigm


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